Privacy Policy

At Synapse Biomedical Inc., we are committed to giving you quality service.  As part of that commitment, we may gather information from users of our website, social media sites, and other services, so we can better serve you. Synapse Biomedical recognizes that the privacy and security of personal information is important to you. Because it is also important to us, we have implemented this Privacy Policy to tell you (1) what information we collect; (2) how we use that information; (3) with whom we may share it; (4) the choices you can make about how we collect, use, and share your information; and (5) how you can access our information about you.

Your use of our Site is acceptance and agreement to the practices that are described in this Privacy Policy.


Information You Provide

Synapse Biomedical collects information in different ways when you interact with us, including when you:

  • Leave a comment on our website;
  • Visit our social media sites;
  • Send us communications through email; and
  • Request to receive newsletters, notifications, or other communications from us.

Automatically Collected Information

We obtain and retain certain information automatically when you interact with our Site.  We use this information to enhance our services, create a more personalized experience, evaluate the operation and use of our Site, and to support our marketing campaigns. When you access and interact with the Site, we may collect certain information about those visits. For example, in order to permit your connection to the Site, our servers receive and record information about your computer, device, and browser, including potentially your IP address, browser type, and other software or hardware information. If you access the Site from a mobile device, we may collect a unique device identifier assigned to that device, geolocation data, or other transactional information for that device.  We may collect this information using “cookies” and other website technologies (i.e., browser pixels, beacons, and Adobe flash technology).

“Cookies” and other website technologies are comprised of small bits of data that often include a de-identified or anonymous unique identifier. Websites, apps, and other services send this data to your browser when you first request a web page and then store the data on your computer so the website can access information when you make subsequent requests for pages from that service. These technologies may also be used to collect and store information about your usage of the Site, such as pages you have visited, content you have viewed, search queries you have run and advertisements you have seen.

Most browsers offer instructions on how to manage, control, and delete cookies in the Help section of the toolbar. You can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. You can also manually delete cookies from your computer. Please note that by blocking any or all cookies you may not have access to certain features, content, or personalization available through the Site.

Third parties that support the Site by providing services, such as tracking aggregate Site usage statistics, may also use these technologies to collect similar information. Synapse Biomedical does not control these third-party technologies and their use is governed by the privacy policies of third parties using such technologies.

Information from other Sources

We may supplement the information we collect with information from other sources, such as publicly available information from social media services, commercially available sources and information from our business partners.


Business Use and Disclosure

We use your information to offer and provide our products and services and to perform our business operations, including order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Examples of these functions include:

  • To provide the services you request;
  • To measure and improve the Site and other features;
  • To improve your experience with the Site by providing content you may find relevant and interesting;
  • To provide you with support and to respond to inquiries;
  • To allow third-party service providers—such as contractors, agents, or sponsors—to assist us in providing and managing the Site and performing the services you request from us; and
  • To contact you and send materials and notifications related to the Site.

Other Use and Disclosure

There may be instances when Synapse Biomedical may disclose your information where Synapse Biomedical has a good faith belief that such disclosure is necessary in order to:

  • Protect, enforce, or defend the legal rights, privacy, safety, or property of Synapse Biomedical, our employees, agents and contractors;
  • Protect the safety, privacy, and security of users of the Site or members of the public;
  • Protect against fraud or for risk management purposes; and
  • Comply with the law or legal process.


If you would like to access, review, correct, update, or otherwise request that we modify use of your personal information you have previously provided directly to us, please click here to contact us. In your request, please include your name and email address, and specify clearly what information you would like to access, change, update, or suppress. We will try to comply with your request as soon as reasonably practicable. For California residents, you may request that we not share your personal information on a going-forward basis with unaffiliated third parties for their direct marketing purposes by using the contact link above. We will try to comply with your request(s) as soon as reasonably practicable.

If you want to stop receiving materials and notifications, you can contact us at the link above or by following the unsubscribe instructions that may appear in such communications.  There are certain service notification communications that you may not opt-out of, such as notifications of changes to the Site or policies.


Synapse Biomedical works to use reasonable security measures to protect the confidentiality and integrity of personal information. We use reasonable safeguards to protect your information in electronic format. However, we cannot ensure or guarantee the security of your information, so any information you provide to us is done so at your own risk.


Location of Data

The Site is hosted in and managed from the United States. If you are a user located outside the United States, you understand and consent to having any personal information processed in the United States. United States data protection and other relevant laws may not be the same as those in your jurisdiction. This includes the use of cookies and other tracking technologies as described above. As a result, please read this Privacy Policy with care.

Linked Services

The Site may also be linked to sites operated by unaffiliated companies, and may carry advertisements or offer content, functionality, newsletters, or applications developed and maintained by unaffiliated companies. Synapse Biomedical is not responsible for the privacy practices of unaffiliated companies, and once you leave the Site or click an advertisement you should check the applicable privacy policy of the other service.

Comment Policy

Under the Digital Millennium Copyright Act, comments are the sole responsibility of the individual commenters. Synapse Biomedical reserves the right to delete any comments that include hate speech, libel, plagiarism, threats, personal attacks or off-topic assertions, and inappropriate language in order to protect the integrity of the Site and its users. We do not edit comments for content.


This privacy policy was posted and is effective as of December 8, 2015. It was last updated on December 10, 2015. Synapse Biomedical may modify this Privacy Policy over time, so please check the effective date to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site.